The cardholder agrees to that policy at the point of checkout, please read before your purchase.
We are positive you will love your Angelic Shop purchase. But, in the event you are not happy with your purchase, we will accept returns under this policy.
We have a 3-days return policy for orders, which means you have 3 days after receiving your item to request a return.
WE DO NOT OFFER REFUNDS TO THE ORIGINAL METHOD OF PAYMENT. ONLY REFUNDS IN STORE CREDIT
To start a return, you can contact us at angelicshoplb@gmail.com . If your return is accepted we will send you details how to proceed.
*All custom fees, taxes and any other additional costs associated with your purchase overseas are the responsibility of the customer. Please contact your local customs office for more information. Thank you for your understanding
Any shipping costs paid are non-refundable.
1) All return/exchange requests must be initiated within 3 days of the delivery date. However, there are some exceptions as follows(⭐Important): Lingerie, Bodysuit, Swimwear, accessories, Clearance/ Sale items/ gift cards orders (if you use a sale code)
2) We only accept the returning items as follows:
Our return team has the right to refuse any returned item that does not meet the original condition. In this instance, the returned item WILL NOT be sent back to you.
3)You are responsible for covering all the costs to return your item(s).
4) Refunds: All returns are refunded via store credit in the form of E-Gift Card from Angelic Shop (the value of the item/s returned).
5) Damaged, defective, or incorrect items must be reported within 24 Hours of delivery.
6) We are unable to cancel the order after shipment.
7)We do not accept any refund request in the reason of "Not Received" while the tracking information says "Delivered". But we'll try our best to assist you in solving this issue.
8)Missing Package